Jakarta, April 26, 2025 – PT NETA Auto Indonesia successfully held its first-ever Customer Gathering and Halal Bihalal event at NETA Bekasi, marking a special occasion dedicated to strengthening relationships with loyal customers and the NETA Community Indonesia (NCI). The event served not only as a festive gathering during the Eid season but also as a valuable opportunity for close engagement between customers, dealership representatives, and PT NETA Auto Indonesia employees.

In addition to celebrating the post-Ramadan tradition, NETA provided a series of insightful Tips & Tricks for NETA EV users. Topics included proper use of fire extinguishers (APAR), tire repair kits, and solutions for common charging issues—such as dealing with stuck charger guns or error notifications at public EV charging stations (SPKLU).

NETA Auto Indonesia invited 50 customers, all members of the NETA Community Indonesia, to attend this April’s Customer Gathering. The aim was to strengthen customer relations, highlight the benefits of the NETA Trade-In Deals Program, share practical After Sales knowledge, and gather direct feedback from the community.

“This gathering is an invitation to all members of NETA Community Indonesia to join us in a special Halal Bihalal celebration. It’s a gesture of appreciation and a way to deepen our connection with loyal NETA users. We're also facilitating open discussions over lunch and encouraging a collaborative spirit among the community here at NETA Bekasi,” said Januar Eka Sapta, After Sales Senior Manager at PT NETA Auto Indonesia.

One of the community members in attendance, Hakim, who traveled from Cirebon, expressed his appreciation:
"I'm really happy that NETA organized this event after the Eid holiday. It's a great platform for us EV owners to exchange insights and receive further education on NETA’s After Sales services."

The gathering received enthusiastic and positive feedback from attendees. Kemal, another NETA Community Indonesia member, shared:
"It’s great to be part of this Halal Bihalal Customer Gathering. Through discussions with NETA’s leadership, we learned more about the company’s future plans and ongoing commitment in Indonesia."

This April’s Customer Gathering reflects NETA’s continued commitment to building strong relationships with its customers.
"Our hope is that through gatherings like this, we can maintain open and positive communication with our customers. The After Sales Tips & Tricks are intended to provide added value and new knowledge for NETA users," concluded Januar.