
NETA Shows Strong Commitment and Proven Presence in Indonesia: Normal Operations Ensured with Guaranteed After-Sales Service, Extensive Dealer Network, and Attractive Offers for Prospective Customers
14 May 2025
14 May 2025
NETA Shows Strong Commitment and Proven Presence in Indonesia: Normal Operations Ensured with Guaranteed After-Sales Service, Extensive Dealer Network, and Attractive Offers for Prospective Customers


Jakarta, May 14, 2025 – PT NETA Auto Indonesia, as one of the leading electric vehicle brands, continues to show its serious commitment to the Indonesian market. This is reflected in its ongoing normal operations, guaranteed after-sales service and parts availability, attractive offers for potential customers, and expansion of market reach across various regions in the country.
To date, NETA has been operating through 10 fully operational 3S (Sales, Service, Spare Parts) dealer networks located in key cities. In the Greater Jakarta area (Jabodetabek), NETA’s dealer network includes Tebet, Pos Pengumben, Pluit, and Bekasi. Outside Jabodetabek, NETA is present in Bandung, Medan, Pekanbaru, Sukabumi, Makassar, and Manado.
NETA’s commitment doesn’t stop there. The company plans to further expand its reach by opening new dealerships in several strategic cities such as Semarang, Solo, Surabaya, Yogyakarta, Bali, Lombok, and various areas in Kalimantan. Some of these new dealerships are even scheduled to hold their grand openings in the near future.
Mr. Zhu Wenbin, Managing Director of PT NETA Auto Indonesia, emphasized the company’s strong commitment to developing the electric vehicle market in Indonesia.
“NETA in Indonesia continues to operate normally with guaranteed after-sales service and support. We are actively executing our expansion plans by adding more dealerships in various cities across the country, showing our commitment to providing quality electric vehicles to the Indonesian people. This also reaffirms NETA’s presence and long-term dedication to the Indonesian automotive market,” said Zhu Wenbin.
He added that NETA sees tremendous potential for growth in Indonesia’s electric vehicle market and is eager to be part of the industry’s progress.
“We see great potential in the growth of the EV market in Indonesia and want to contribute to that development. That’s why we will continue to invest and grow our business here by expanding NETA’s dealership network to reach more regions,” he concluded.
As part of its commitment to accelerating the adoption of electric vehicles in Indonesia, NETA has formed strategic partnerships with several leading local dealer networks. This move ensures comprehensive and high-quality 3S (Sales, Service, Spare Parts) services for customers. With an increasingly widespread dealer network, NETA hopes the public will have better access to information about its product line-up, test drive opportunities, and reliable after-sales services.
To support optimal after-sales service, NETA continues to offer a free parts and service program for up to 50,000 km or 5 years (whichever comes first) for every purchase of its EV models – NETA V-II and NETA X. In addition, NETA also provides a Lifetime Warranty Program covering three major components: the High Voltage Battery, Drive Motor, and Motor Control Unit. This lifetime warranty is valid for every purchase of the NETA V-II and NETA X models made until December 31, 2025. This initiative reflects NETA’s commitment to delivering peace of mind and added value for its customers in Indonesia.
To further expand after-sales service coverage across the country, NETA has partnered with Otoklix, an integrated automotive service provider with a network that spans nearly all major cities in Indonesia. Through this collaboration, NETA customers will enjoy easier access to premium, comprehensive, and trusted after-sales services wherever they are. This partnership reinforces NETA’s commitment to offering a worry-free ownership experience for all EV owners in Indonesia.
This May, NETA is also running a special promotional program called NETA Trade-In Deals. As the name suggests, prospective customers can trade in their old vehicles for any NETA model—either the NETA V-II or NETA X—and receive benefits of up to IDR 20,000,000 during the promotional period throughout May 2025. This exclusive trade-in offer is available at all official NETA dealerships.
With its expanding dealership network, reliable after-sales support, and attractive customer programs, NETA remains firmly committed to its presence in Indonesia by offering smart electric vehicles. NETA is ready to support the Indonesian people's lifestyle shift toward a more sustainable electric mobility era, driven by a strong awareness of environmental preservation. This also represents NETA’s tangible commitment to supporting the government’s initiative in transitioning toward broader EV adoption to achieve net-zero emission targets.
In addition to expanding its dealer network and ensuring after-sales reliability, NETA also offers a variety of value-added services for NETA V-II and NETA X owners. These include free home charging units with installation, making it more convenient for customers to charge their EVs at home. For those traveling long distances, NETA provides 24/7 Emergency Roadside Assistance (ERA) and a 24-hour toll-free hotline service at 0800-1-565656. For more information, customers can visit www.neta.co.id or follow NETA Indonesia on social media at @netaindonesia.
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