After Sales Services

HOURS
HOTLINE
SERVICES*

24 Hours Hotline Service

Please contact the number below if you need assisstance from our professional technician.

0800-1-565656 (Free of charge)

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24 Hours Roadside Assistance

Having engine trouble while driving? Don't worry, because our technicians are ready to help wherever you are!*

battery-jumper

Battery Jumper 12V

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Flat tire support

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Towing to nearest authorized workshop

towing-spklu-terdekat

Towing to nearest charging station

battery-jumper

Battery Jumper 12V

flat-tire-support

Flat tire support

towing-bengkel-resmi

Towing to nearest authorized workshop

towing-spklu-terdekat

Towing to nearest charging station

*Free visiting fee within a 40 km radius from NETA official workshops, further than that will be charged IDR 50,000 / 5 km

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Zero Worry, with NETA's Best Warranty Coverage

NETA complete warranty ready to protect your car.

garansi-umum-kendaraan-5-tahun

General Vehicle Warranty
5 years / 150.000 km

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High Voltage Battery warranty
8 years / 180.000 km

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Free Maintenance Service
5 years / 50.000 km*

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On Site Services

Our techincian will make sure your NETA car is well taken care of even when you are busy.

Single trip within a 40 km radius

Visits >40 km are charged IDR 50.000 / 5km

Visits >40 km are charged IDR 50.000 / 5km

Periodical Maintenance

*Berlaku untuk type Mobil NETA V & NETA V-II
free-home-charger

Neta Wall Box Installation
(EV Home Charger)

Our technicians are ready to help you install the NETA Wall Box at home.*

Free 7.7kW Wall Charger

Free materials and NYY 3X10 mm2 cable for 10 meters

Free installation with 2 years warranty

24 Hours Hotline Service

Please contact the number below if you need assisstance from our professional technician.

0800-1-565656 (Free of charge)

24 Hours Hotline Service

Please contact the number below if you need assisstance from our professional technician.

0800-1-565656 (Free of charge)