After Sales Services

HOURS
HOTLINE
SERVICES*
24 Hours Hotline Service
Please contact the number below if you need assisstance from our professional technician.
0800-1-565656 (Free of charge)

24 Hours Roadside Assistance
Having engine trouble while driving? Don't worry, because our technicians are ready to help wherever you are!*

Battery Jumper 12V

Flat tire support

Towing to nearest authorized workshop

Towing to nearest charging station

Battery Jumper 12V

Flat tire support

Towing to nearest authorized workshop

Towing to nearest charging station
*Free visiting fee within a 40 km radius from NETA official workshops, further than that will be charged IDR 50,000 / 5 km

Zero Worry, with NETA's Best Warranty Coverage
NETA complete warranty ready to protect your car.

General Vehicle Warranty
5 years / 150.000 km

High Voltage Battery warranty
8 years / 180.000 km

Free Maintenance Service
5 years / 50.000 km*

On Site Services
Our techincian will make sure your NETA car is well taken care of even when you are busy.

Single trip within a 40 km radius
Visits >40 km are charged IDR 50.000 / 5km


Visits >40 km are charged IDR 50.000 / 5km
Periodical Maintenance


Neta Wall Box Installation
(EV Home Charger)
Our technicians are ready to help you install the NETA Wall Box at home.*

Free 7.7kW Wall Charger

Free materials and NYY 3X10 mm2 cable for 10 meters

Free installation with 2 years warranty


24 Hours Hotline Service
Please contact the number below if you need assisstance from our professional technician.
0800-1-565656 (Free of charge)
24 Hours Hotline Service
Please contact the number below if you need assisstance from our professional technician.
0800-1-565656 (Free of charge)