After Sales Services
HOURS
HOTLINE
SERVICES*
24 Hours Hotline Service
Please contact the number below if you need assisstance from our professional technician.
0800-1-565656 (Free of charge)
24 Hours Roadside Assistance
Having engine trouble while driving? Don't worry, because our technicians are ready to help wherever you are!*
Battery Jumper 12V
Flat tire support
Towing to nearest authorized workshop
Towing to nearest charging station
Battery Jumper 12V
Flat tire support
Towing to nearest authorized workshop
Towing to nearest charging station
*Free visiting fee within a 40 km radius from NETA official workshops, further than that will be charged IDR 50,000 / 5 km
Zero Worry, with NETA's Best Warranty Coverage
NETA complete warranty ready to protect your car.
General Vehicle Warranty
5 years / 150.000 km
High Voltage Battery warranty
8 years / 180.000 km
Free Maintenance Service
5 years / 50.000 km*
On Site Services
Our techincian will make sure your NETA car is well taken care of even when you are busy.
Single trip within a 40 km radius
Visits >40 km are charged IDR 50.000 / 5km
Visits >40 km are charged IDR 50.000 / 5km
Periodical Maintenance
Neta Wall Box Installation
(EV Home Charger)
Our technicians are ready to help you install the NETA Wall Box at home.*
Free 7.7kW Wall Charger
Free materials and NYY 3X10 mm2 cable for 10 meters
Free installation with 2 years warranty
24 Hours Hotline Service
Please contact the number below if you need assisstance from our professional technician.
0800-1-565656 (Free of charge)24 Hours Hotline Service
Please contact the number below if you need assisstance from our professional technician.
0800-1-565656 (Free of charge)