The leading electric car distributor company in Indonesia PT NETA Auto Indonesia (NETA) presents after-sales service by providing free periodic maintenance services and spare parts up to 50,000 km or for 5 years from the beginning of ownership, which applies to all NETA V consumers throughout Indonesia. NETA understands that after-sales service and guaranteed availability of spare parts are important aspects before making a vehicle purchase. Especially with the era of electric vehicles that are increasingly loved by the public today, it is important to know the quality of after-sales service offered.

“One of the important decisions before choosing an electric car is after-sales service, because it's not just about buying a vehicle but the entire ownership experience. Consumers need to consider the availability of dealers and the periodic maintenance services offered to ensure trips in their electric vehicles are always in top shape. NETA itself also currently continues to focus on improving its excellent after-sales service and spread across various regions in order to reach all NETA consumers,” said Januar Eka Sapta as Senior Manager After Sales at NETA

During the NETA V ownership period, consumers can undergo regular maintenance without being burdened with service and spare parts costs up to 50,000 km. At each maintenance interval, NETA V owners will get additional significant benefits. Starting from free oil reducer parts in the first 10,000 km, free AC filter at 20,000 km, up to 30,000 km, the owner will get reducer oil and AC filter at no cost. Furthermore, when it reaches 40,000 km, consumers can enjoy AC filters, coolant, and brake fluid for free at no additional cost. And when it reaches 50,000 km, NETA V owners can perform periodic maintenance and replacement of reducer oil and AC filters without any charge. All these services are presented by NETA to maintain the quality and performance of NETA V to always be optimal.

Consumers also do not need to worry about maintenance costs after passing the 50,000 kilometers, because the cost of services and spare parts will certainly remain affordable. If calculated to reach 100,000 kilometers since the beginning of ownership, the periodic maintenance cost of NETA V is only Rp 3,227,030 and includes spare parts, making NETA an economical choice for long-term use.

"NETA's commitment is not only to the innovation of electric cars, but also we want to provide a premium NETA V ownership experience. With after-sales service and free spare parts up to 50,000 km or 5 years, we hope that NETA V consumers can get more benefits during long-term ownership," concluded Januar.

Detailed information about free periodic maintenance fees can see the following table: